Return Policy

At Lunmiro, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 30 days of delivery.

1. Eligibility for Returns

To be eligible for a return:

• Items must be unused and in the original condition
• Items must be in their original packaging
• Proof of purchase is required

2. How to Return an Item

To return a product within 30 days, please follow these steps:

1. Contact us at info@lunmiro.com with your order number and reason for return.
2. We will provide return instructions and address.
3. Ship the item back to us following the instructions provided.

3. Refunds

Once we receive your return within 30 days and inspect it, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

4. Return Shipping Costs

Return shipping is the responsibility of the customer unless the item is defective or incorrect.

Shipping costs are non-refundable.

5. Damaged or Incorrect Items

If you receive a defective or incorrect item, contact us within 48 hours of delivery at info@lunmiro.com with photos of the issue.

We will provide a replacement or a full refund.

6. Exchanges

We only replace items if they are defective or damaged. Contact us at info@lunmiro.com for exchanges.

7. Contact Information

For questions regarding returns, contact us at:

Email: info@lunmiro.com